The paperweight pa blog

5 simple ways to improve customer experience

5 simple ways to improve customer experience

The customer experience you provide needs to be good if you want customers to stick around. Every touchpoint your customers have with you needs to be the best, most streamlined version available. The better the experience, the more they’ll like you and the more they’ll recommend you to others....

Are you staying in your own business lane?

Are you staying in your own business lane?

Are you staying in your own business lane? If you want to grow your business successfully, you need to learn how to avoid distractions and focus on your own growth. But that be difficult, especially with social media and online promotions vying for your attention on a daily basis! So if you’re...

Why a monthly retainer package isn’t always a good idea

Why a monthly retainer package isn’t always a good idea

When you start looking into working with a Virtual Assistant, you can’t help but notice that fees are usually broken down into two options. There’s usually a monthly retainer rate and an ad-hoc rate. But it may surprise you to know that, unlike other Virtual Assistants, I actually recommend you...

Are you ready for 2021?

Are you ready for 2021?

Are you ready for 2021? Many of the businessowners I know have spent the time during Christmas and New Year getting ready for the year ahead. And I must admit, it’s been no different here at Paperweight PA headquarters. It’s been a quiet time, but it’s also been very productive, and I have to say...

Plan ahead & make the most of the Christmas break

Plan ahead & make the most of the Christmas break

It’s been quite a year, hasn’t it! For many of us, the Christmas break is something we’re not only looking forward to but also something we really need this year, more so than any other year. It’s the time to relax with a few friends and loved ones, as we reflect on and appreciate the end of 2020...